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Shipping policy

At LACEVO INC, we are committed to providing you with a seamless and reliable shopping experience. Below is all the information you need about our shipping policies, so you know what to expect when placing your order with us.


Processing Times

  • Order Processing: All orders are processed within 24 hours during work days. Orders are not processed or shipped on weekends or holidays.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with your details.
  • Delays: In the event of high order volumes or unforeseen delays, we will notify you promptly via email.

Shipping Options & Rates

We offer the following shipping options to meet your needs:

  1. Standard Shipping: [2-8 Business Days] — $14.99
  2. Expedited Shipping: [2-4 Business days] — $19.99
  3. Free Shipping: Available for orders over US$49

Note: Shipping rates are calculated at checkout based on your location and chosen shipping method.


Domestic Shipping

We currently ship to all locations within the United States. Delivery times depend on your location and selected shipping method.


Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.


Lost, Stolen, or Damaged Packages

We are not responsible for lost, stolen, or damaged packages. However, if you encounter any issues, please contact us at hello@lacevo.com, and we’ll do our best to assist you.


Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items may be restricted from international shipping due to local regulations.

Contact Us

If you have questions about your order or our shipping policies, feel free to contact us:

  • Email: hello@lacevo.com